Posted On: June 8, 2008
Checkbook Rates Bay Area Auto Repair Shops
Bay Area Checkbook has published a survey of 495 auto repair shops in the San Francisco Bay Area. It found plenty of good and bad shops--195 shops were rated superior for overall performance by 90% or more of their customers while 54 shops were rated inferior, the lowest rating, by at least 1/4 of their customers. The leading complaint was work not performed properly (39% of complaints) followed by poor customer service, high costs, performed unnecessary work, and slow turnaround.
Checkbook subscriptions are only $34 per year. Checkbook is a non-profit well worth our support. Checkbook uses survey techniques to rate vendors and service providers of many descriptions.
