Car Repossessed? You're Entitled to Know Exactly What To Do To Reinstate

Consumers whose cars are repossessed have the right to know exactly what they have to do, including how much they have to pay, to reinstate their delinquent contracts, the Court of Appeal decided yesterday. Its decision, in a class action appeal we handled, is a great win for California consumers.
It may seem elementary, but auto finance company Arcadia Financial Ltd. was sending post-repossession notices of intent to sell (NOIs) that did not include what amount a consumer had to pay to reinstate their contract and get their car back. Our clients, Sergio and Laura Juarez, tried to figure out the reinstatement sum and sent it in. Arcadia took their money but wouldn't give them their car back, claiming they owed more money. So they lost their car and then got sued by Arcadia for the $12,000 deficiency remaining on the contract after Arcadia sold their car.
The Court of Appeal ruled that under California law, the repossessing finance company has to tell consumers how much they have to pay and what else they have to do.
"Creditors must provide consumers with sufficient information to allow consumers to fulfill all of the conditions the consumer must meet before a creditor will reinstate the contract. Arcadia's NOI does not satisfy these requirements."
Why is this important? Under California law, if the creditor does not meet all of its disclosure requirements in an NOI, the creditor cannot go after the consumer for the deficiency--the amount remaining on the contract after the car is sold. So Arcadia can no longer pursue the Juarezes--or any class members who got NOIs without a reinstatement sum--for the deficiency. In addition to asking the court to order Arcadia to return all the money it collected from class members who got these NOIs, we will also ask the court to order Arcadia to remove its tradeline from each of the class members' credit reports.
You can find the Court of Appeal's decision here.
